Frequently Asked Questions

Because we have been providing the best services for 7 years, because we are tourism professionals and we know what you need to make your vacations unforgettable. We are a team that studies all the details so that this is not just a sales platform.

We have offices open to the public and professionals at your disposal 24 hours a day, you can always have contact with us and better organize your vacation time.

No, we have our own offices in Bávaro-Punta Cana, Licenses and Insurance as required by the Ministry of Tourism and the Laws of the Dominican Republic, this is something very important when buying tours online, be sure that they are in responsible hands and protecting your money invested. We do for you a responsible tourism.

Because our operations are carried out by WEILER CARIBBEAN SEA.

The Ministry of Tourism has a list of the operators, you can find it on page 5:
https://mitur.gob.do/wp-content/uploads/2019/04/TOUR-OPERADORES-VIGENTES-AL-31-MARZO-2019_compressed.pdf

It is very important to demand the credentials of the people/webs/platforms that sell excursions by internet, that operator that refuses to give them is not to be trusted.

When we offer a product we do not offer it by the piece to make it look cheaper, all our prices include transportation and local taxes, there are many websites that advertise cheaper prices and then there are surprises with additional payments.

On our website we provide all the necessary information (Office Phone, Whatsapp, Mobile, Email), so you can contact us by any means.

Once you have made a reservation our staff will contact you via E-mail or Whatsapp according to the data you have provided at the time of booking.

If you have a question or concern that is not listed here, please do not hesitate to contact us.
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