{"id":10385,"date":"2024-06-24T15:40:08","date_gmt":"2024-06-24T13:40:08","guid":{"rendered":"https:\/\/ecoadventurespc.com\/?page_id=10385"},"modified":"2025-08-12T10:26:42","modified_gmt":"2025-08-12T14:26:42","slug":"politica-de-cancelacion","status":"publish","type":"page","link":"https:\/\/ecoadventurespc.com\/es\/politica-de-cancelacion\/","title":{"rendered":"Pol\u00edtica de Cancelaci\u00f3n"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10385\" class=\"elementor elementor-10385\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e724ab9 e-flex e-con-boxed e-con e-parent\" data-id=\"e724ab9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77ec8b6 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"77ec8b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;double_underline&quot;,&quot;highlighted_text&quot;:&quot;Cancelaci\\u00f3n&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Pol\u00edtica de <\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Cancelaci\u00f3n<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d263b8 e-flex e-con-boxed e-con e-parent\" data-id=\"4d263b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3daebba elementor-widget elementor-widget-text-editor\" data-id=\"3daebba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Al realizar una reserva de una actividad, aceptas las condiciones de cancelaci\u00f3n y no presentaci\u00f3n (&#8220;No Show&#8221;), as\u00ed como otros t\u00e9rminos y condiciones adicionales que puedan afectar tu reserva.<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\"> Se entiende por &#8220;No Show&#8221; la falta de asistencia al tour reservado sin previo aviso, o la notificaci\u00f3n de la intenci\u00f3n de no asistir con menos de 24 horas de antelaci\u00f3n a la fecha del tour.<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Ten en cuenta que una reserva que requiera el pago de un dep\u00f3sito o el pago por adelantado (total o parcial) puede ser cancelada sin previo aviso si dicho pago no se realiza en la fecha correspondiente.<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">El importe abonado para una actividad o tour espec\u00edfico no podr\u00e1 ser utilizado para otro tour o actividad. Asimismo, si alg\u00fan miembro del grupo no asiste al tour, la reserva no podr\u00e1 ser utilizada para cubrir los importes restantes de otros asistentes.<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Las cancelaciones se gestionar\u00e1n de la siguiente manera:<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Si el cliente cancela un tour con m\u00e1s de 24 horas de antelaci\u00f3n a la fecha del tour contratado, se devolver\u00e1 el dinero.<br \/>Si el cliente cancela un tour con menos de 24 horas de antelaci\u00f3n a la fecha del tour contratado o no se presenta, se aplicar\u00e1 el cargo del importe total por &#8220;No Show&#8221;.<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Modificaciones de fecha debido a climatolog\u00eda y otros motivos de fuerza mayor ajenos a Ecoadventures PC.<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">El cliente podr\u00e1 modificar la fecha del tour contratado avisando con al menos 24 horas de antelaci\u00f3n.\u00a0 Si el tour debe cambiar de fecha por motivos meteorol\u00f3gicos, el cliente puede decidir si realizarlo en la nueva fecha o solicitar la cancelaci\u00f3n y obtener el reembolso del 100% de la reserva abonada. En caso de aceptar la nueva fecha, el tour se realizar\u00e1 en dicha fecha.<\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d536401 e-flex e-con-boxed e-con e-parent\" data-id=\"d536401\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Cancelaci\u00f3n Al realizar una reserva de una actividad, aceptas las condiciones de cancelaci\u00f3n y no presentaci\u00f3n (&#8220;No Show&#8221;), [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10385","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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